How It Works

Making a personal injury claim in Scotland is simpler than most people expect. Here's exactly what happens, from the moment you get in touch to getting your life back on track.

Start Your Claim

Tell us what happened

Answer a few quick questions about your accident and your injury — what happened, when, and how it has affected you. It takes a couple of minutes, it's free, and there's no obligation. You don't need any paperwork to start.

We connect you with the right Scottish solicitors

We're an introducer: we pass your details to the regulated Scottish solicitors we work with, who'll review whether you have a claim and what it could include under Scots law. You'll deal with regulated professionals, not a call centre.

They take it forward

If you have a case and choose to go ahead, the solicitors can pursue your compensation, deal with the other side, and keep you updated — while you focus on recovering.

What you'll need to get started

Nothing formal. Just the basics of what happened and how to reach you. If you have them to hand, details of where and how the accident happened, any witnesses, and any medical treatment you've had can help later — but don't worry if you don't.

What happens after you submit

A specialist Scottish solicitor will review your details and get in touch about whether you can claim and what your options are. There's no obligation to proceed, and you decide whether to go ahead.

Who you'll be dealing with

We help you start your claim and connect you with regulated Scottish solicitors. We are not a law firm and don't provide legal advice ourselves.

Our partner solicitors are regulated by the Law Society of Scotland.

Is there any cost?

Checking whether you can claim is completely free, with no obligation. If you go ahead, claims are typically handled on a no win, no fee basis — a speculative fee agreement — so you're not taking on the financial risk.*

*Subject to the terms of your agreement with your solicitor. QOCS protection under the Civil Litigation (Expenses and Group Proceedings) (Scotland) Act 2018 applies in most cases.

Frequently Asked Questions

Will it cost me anything to check?

No — checking whether you can claim is free, and there's no obligation to go ahead.

How long do I have to claim in Scotland?

Generally three years from the date of the accident, or from when you became aware of your injury, though it's best not to wait. Under the Prescription and Limitation (Scotland) Act 1973, different rules apply to children and those lacking capacity.

What if the accident was partly my fault?

You may still be able to claim a reduced amount, so it's worth checking. This is called contributory negligence under Scots law.

How long does a personal injury claim take?

The timescale depends on the complexity of your case, how quickly liability is established, and how long your recovery takes. Straightforward claims may resolve in a number of months; more complex claims can take longer. Your solicitor will keep you informed throughout.

Ready to find out where you stand?

It takes a couple of minutes, it's free, and there's no obligation.

Check if you can claim